Terms and Conditions

Shipping
We are happy to ship worldwide, and the price of shipping will be added to your cart.  Prices are as follows.
     Ireland          € 5.00
     U.K.              € 8.00
     Euro Zone    €15.00
     World            €20.00
Returns
If for any reason you are not completely satisfied with your purchase,
Cripps Footwear will gladly refund, exchange or credit your purchase within 14 days of date shown on invoice.
  • In order for goods to be refunded, exchanged or credited:
  • Shoes must be unworn and only fitted when on a clean surface
  • Shoes must be in their original condition
  • Shoes must be returned in their original box
All returns, exchanges and credits must be accompanied with the original receipt
Refunds are always processed within 1-5 working days of receiving the goods using the original method of payment at the time of purchase.
We will only refund the price of the goods and not the postage charged unless the goods are damaged or faulty.
This does not affect your statutory rights.
When returning goods we would recommend that you use recorded delivery as you
can track the delivery.
Cripps Footwear are not responsible for goods that are lost in the post or missing.
Note: We are an online & bricks and mortar business, whilst we endeavor to send
out box fresh shoes where possible, some shoes may have been on display or tried on in store.
Exchanges
If you a wishing to exchange your purchase for another size or style, please send an email to customerservice@crippsfootwear.ie letting us know what item(s) you require so that we can check availability and if available place them on hold for you. All items will be held for 7 days. If your return parcel and receipt have not been received by then the item(s) will no longer be reserved for you.
Delivery
Once the payment for your goods has been cleared we will then dispatch your goods for delivery.
We aim to dispatch all orders within 48 hours of receipt.
If the goods happen to be out of stock we will advise you through email and issues a refund right-away.
Shoes being delivered may not always be box fresh due to being tried on in the shop.
Security and Payments
All transactions which take place on Cripps Footwear website are processed securely through Shopify payments systems.
Cripps Footwear has no access to any of your card or payment details.
Privacy Policy
Information which Cripps Footwear hold is the name of customer, address to delivery, email and telephone to get in contact.
Cripps Footwear will not release any of the customers information to third parties unless it is given that we are providing you with a service such as your address so that the item can be delivered toyour address.
Cripps Footwear will NEVER sell your information to any third party's or marketing company's or services.
Pricing and Tax
All prices shown are in Euro and are inclusive of any VAT payable in Ireland
Cripps Footwear are not responsible for any additional taxes or import costs for orders delivered to outside the EU.
Should a product be listed at an incorrect price due to a typing error
or incorrect information from suppliers Cripps Footwear reserve the right to cancel, refuse or decline any orders listed at the incorrect price whether the order has been confirmed or not.
Prices quoted on this web store are for internet sales only.
Lost Items
We aim to dispatch your item within 48 hours, and once dispatched, AnPost should deliver next day or in some cases, the following day.  For deliveries outside Ireland this may take additional days.
If there is a delay in getting your package to you, you can track your order on the AnPost website 
Affiliates and Links.
Cripps Footwear advertise products on certain affiliate networks and third party
sites. We are not responsible for any offers that third party's run on their sites. CrippsFootwear.ie may contain links to third party sites. We are not responsible for any content or offers on these sites as we have no control over them.
Cancellations.
Cripps Footwear reserve the right to cancel an order at any time.
Complaints
As we are family owned business we are dedicated to customer service and take all complaints very seriously. If you have any complaints or concerns you can contact
us by:
Phone: 01-4907237
Email: customerservice@crippsfootwear.ie
Address: Cripps Footwear, 4 Terenure Place, Dublin D6W YN72
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